Understanding your plan is smart.
Am I covered? What’s it going to cost? The more you know about your plan, the easier it is to save money, improve your health and make the most of your health benefits.
Health Risk Assessment (HRA)
Once your plan is effective, complete your annual Health Risk assessment (HRA) within 90 days of your plan effective date. There are three ways you can do this:
- Simply use the My Care Management tool in your Priority Health member account
- Mail in your HRA form
- Call the phone number on the back of your member ID card
Maximize your plan.
Your plan is packed with no-cost extras that go beyond your standard medical and prescription benefits.
Transportation services
Need a ride?
- You have up to 30 one-way trips, limited to 30 miles per trip, per year.
- Your non-emergency trips include taking you to and from health-related locations, such as in-network providers and pharmacies.
Getting started: Call 855.932.5418 to schedule a ride.
Healthy Benefits Plus
Over-the-counter (OTC) allowance and healthy food savings
- Use this allowance loaded on your OTC card for health and wellness products that don't require a prescription.
- Order online, shop in-store, or call for delivery.
- Save money on healthy foods, too!
Getting Started: Within four weeks of your enrollment date, you will receive your OTC card in the mail. You need this card in order to start using this benefit.
SilverSneakers
$0 fitness membership
- Enjoy free online fitness classes and workshops online or at a participating gym.
- Download on-demand video workouts.
Getting started: You can sign up as soon as your plan starts. No card needed, just click the link below.
MyStrength
Your digital tool to stay mentally strong
- Learn how to manage stress.
- Get ideas for coping with social isolation.
- Find simple ways to practice mindfulness.
Getting started: You can sign up any time after your start date. You will need your member ID—this can be found on your Priority Health member ID card.
Papa companion care
Personal companion care
- Papa Pals can support you in your everyday tasks such as transportation, running errands, technology support and household chores.
- Have a great conversation and enjoy the company with your Papa Pal in person or virtually.
Getting started: You can schedule an appointment any time after your plan effective date.
BrainHQ
Brain training to help you stay sharp
- Do personalized online brain exercises.
- Create weekly challenges and goals.
- Get online and phone support.
- Sign up for a monthly newsletter, plus other news and tips.
Getting started: You can sign up as soon as your plan starts.
Prior authorizations
If you’re planning to schedule a medical procedure or health-related service, you may be required to obtain a prior authorization from Priority Health.
- You can check your plan documents in your member account to see what services need prior authorization according to your plan.
- Your primary care provider (PCP) is responsible for submitting your form to us to receive prior authorization.
Personalized cost and coverage information. Anytime, anywhere.
Managing your health insurance is easier than ever with Priority Health. Log in on desktop or mobile to find the doctors you need, keep track of your spending and use tools to help you save money on the cost of your care—all in one place.
Access your personalized health insurance information anytime, anywhere.