Focusing on your emotional health is essential. As a Priority Health member, we encourage you to take advantage of Teladoc Health’s Mental Health program,* formerly called myStrength. This free mental wellness resource offers support for stress, depression, sleep and more to help you live your happiest and healthiest life.

Teladoc Health Mental Health empowers you with:

  • A personalized plan. Answer a series of questions and Teladoc Health will create a plan designed just for you.

  • Recommended digital content and resources. Explore self-guided activities and tools based on your goals and needs.

  • In-the-moment tools. Mindfulness and meditation techniques to boost your mood and help you focus on the present.

  • Dedicated support. Connect with a coach to encourage and support you through your journey.

*Teladoc Health Mental Health only offers digital self-help tools and is available to Priority Health members ages 13 and up.

How do I create an account?

Simply go to the Teladoc Health website or app, click ‘Create a new account’ or ‘Set up your account’ and follow the steps below.

  1. Getting to know you.Enter some information about yourself to confirm your eligibility. When creating an account, you will see a checkbox for a Teladoc Health code. We no longer offer these codes, so you can leave this box unchecked.
  2. Checking your coverage. Confirm your coverage, the name of your health plan provider (Priority Health), and enter your Priority Health member ID. If Priority Health is not listed as a plan provider, please contact Teladoc Health support at 800.835.2362 and ask for assistance to sign up for the Teladoc Health Mental Health program.
    *Note: Some plan types may have additional program offerings through Teladoc Health. For these plans, you may see Condition Management listed when confirming your coverage. You may be asked a few medical questions during account creation which is required to access the Teladoc Health Mental Health program.
  3. Create your account. Enter your contact information, select your preferences and create your username, password and security questions.
  4. Finishing up. Answer a few questions about what’s on your mind. From there, your personalized account will be ready to use.

How do teenagers create an account?

Priority Health members who are teenagers (ages 13 to 17) must be registered as a dependent under a parent or legal guardian before they can claim their own account. Before getting started, make sure that you, the parent or legal guardian, have followed the steps above to create a Teladoc Health account. Next, follow the steps below after logging into the Teladoc Health website or app.

  1. Getting started. Under ‘Account’, select ‘Family’ then click ‘Add a dependent’.
  2. Provide information. Fill out your teenager’s personal details.
  3. Begin the invitation process. Select ‘Manage’ next to your teenager’s name, then click ‘Send Invitation’.
  4. Give your approval. Check the boxes to provide your consent for your teenager to have their own account.
  5. Check their email. An email will be sent to your teenager inviting them to set up their own account.
  6. Verify their identity. Your teenager will need to verify their identity before they can begin to create their own account.
  7. Creating their own account. Your teenager will create a username, password and security questions.
  8. Finishing up. Your teenager will answer a few questions about what’s on their mind. From there, their own personalized account will be ready to use.