The following are real examples of real members getting the most of their Priority Health benefits, overcoming health conditions or simply getting the information they need from one of our trusted teams. Each Member Mention is an account of the connections we’re able to make by prioritizing our members and their unique needs.
When Satch Huizenga returned to Michigan to care for his aging father, he had a big decision to make for his own healthcare. For him, the answer came through someone he trusted most.
“My dad guided me toward Priority Health,” Satch explains. “That was all the validation I needed.”
Al Walczak’s life changed after contracting West Nile Virus from a mosquito bite. He returned home after a five-month hospital stay and felt uncertain about what may come next. Instead of navigating complexity or unexpected issues, Al describes an experience that felt straightforward and easy to manage, especially during a time when nothing else was.
“The communication from Priority Health was all really clear,” he says. “Everything was explained well.”
Thanks to his Priority Health Vital Plan, he received free hearing aids worth over $7,000.
“They’ve expanded my world,” Kurt said. “I didn’t know what I was missing until now. It’s embarrassing to constantly have to ask people to repeat what they say. Priority Health has taken the burden off.”
Kurt has been a Priority Health member for 15 years and counting.
For more than 20 years, Karen Kuiper has relied on Priority Health to support her through every chapter, whether she’s traveling abroad, golfing with her husband, or enjoying the comforts of home in West Michigan. She appreciates the follow through from Customer Service that gives her confidence.
“They actually call me back”, Karen exclaimed. “It’s refreshing to have someone do what they say they will.”
As a very young child, Chelsee’s doctors often told her she’d never walk again.
“With my determination and strength to try to live a normal life paired with support from loved ones and access to great health insurance through Priority Health, I have overcome an incredible amount of challenges,” Chelsee said.
Chelsee has defied medical limitations and expectations. “I live a healthy and happy life that I am grateful for, that I was told I could not have. I could not have done this without Priority Health by my side.”
Chelsee has been a Priority Health member for 18 years and counting.
From award-winning customer service teams onsite and over the phone, to licensed health professionals available to help manage our members’ care and conditions, Priority Health is a proud part of our members’ care support team. For two years running, we’ve been named Best Customer Service by Newsweek.
See why these members value their individual and family MyPriority plans.
Priority Health partners with small and large businesses across the region. Here are just a few examples of the many ways we aim to foster happier, healthier workplaces.