Make the most of your plan

Page last updated on: 3/18/25

Take advantage of these benefits, included in your plan, to support your physical and mental health.

Annual Wellness Visit

Your plan includes a $0 Annual Wellness Visit each calendar year. This is a chance to meet with your physician to develop or update a personalized prevention plan based on your current health and risk factors.

One Pass®

One Pass can help you reach your fitness goals, while finding new passions along the way. Find a routine that's right for you whether you work out at home or at the gym.*

One Pass includes:

  • Access to the largest nationwide network of gyms, fitness locations and boutique studios
  • Live, digital fitness classes and on-demand workouts
  • CogniFit® online brain training made just for you to help improve your memory and focus
  • Groups, clubs and social events near you so that you can meet like-minded people
  • Meal delivery services with free shipping to make healthy eating easy**

Getting Started

The day your coverage begins, you can set up your account online, get your One Pass member code and get started right away.

  1. Create your account
  2. Access your One Pass member code, search the network of gyms to find locations in your area, access digital classes, your CogniFit subscription and other member benefits.
  3. (Optional) Download the One Pass app and log in to access your account, programs and content from your mobile device.
  4. If you already belong to an in-network gym: After your coverage begins, stop by the front desk of your gym with your One Pass member code to make sure you are set up and ready to go.
    If you plan to join a participating gym or fitness center: Bring your One Pass member code with you and a staff member will help you set up your membership. If you forget your code, in-network gyms will be able to look it up for you.

CogniFit®

Train your brain with games to improve memory and focus. CogniFit supports more than 20 cognitive skills, including working memory, perception, attention, reasoning and coordination. Access CogniFit through your One Pass account.

OTC

With your plan, you receive an over-the-counter (OTC) allowance to use toward health and wellness products. You have flexibility to spend your OTC allowance in-store, online, or by phone.

Your OTC allowance amount depends on the county you live in. Please note, unused OTC allowance does not roll over. Quarterly allowances expire on March 31, June 30, Sept. 30 and Dec. 31.

Regions 1-2 members receive $75 quarterly

Regions 3-4 members receive $45 quarterly

Region 5 members receive $80 quarterly

See which region you live in

You'll receive a Priority Health Medicare OTC card and catalog in the mail. Your card will be pre-loaded with OTC funds and ready to use on the day your plan begins.

Get started with your online member account at priorityhealth.com/shopOTC.

In your online member account, you'll be able to check your available balance, shop online, find participating stores, search eligible products, view your transaction history and more. The video below will show you how to set up and navigate your member account.

There are three ways you can shop using your OTC benefit:

  • Order online:View and purchase products online anytime at priorityhealth.com/shopOTC or through the OTC mobile app. To download the app, search “Priority Health OTC” in the Apple App Store or Google Play.
  • Shop in-store: Shop at Meijer, Kroger, CVS, Walgreens, Walmart, Costco (PIN required at checkout) and other participating store locations near you. You can search for retailers near you at any time by going to priorityhealth.com/shopOTC and using the "Find a Store" tool.

  • Call for delivery: Call 833.415.4380 (TTY 711) Sunday - Saturday 8 a.m. - 8 p.m. EST to place an order after reviewing the items in your OTC catalog. Have your selected product names, OTC card number and shipping information available.

Your unused OTC allowance does not roll over.

For more program detail or to place an order, visit priorityhealth.com/shopOTC, the Priority Health OTC mobile app, or call 833.415.4380 (TTY 711) Sunday - Saturday 8 a.m. - 8 p.m. EST.

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Teladoc Health Mental Health

Teladoc Health Mental Health is a free mental wellness resource that offers support for stress, depression, sleep and more to help you live your happiest and healthiest life.

Teladoc Health Mental Health empowers you with:

  • A personalized plan. Answer a series of questions and Teladoc Health will create a plan designed just for you.
  • Recommended digital content and resources. Explore self-guided activities and tools based on your goals and needs.
  • In-the-moment tools. Mindfulness and meditation techniques to boost your mood and help you focus on the present.
  • Dedicated support. Connect with a coach to encourage and support you through your journey.

Simply go to the Teladoc Health website or app, click "Create a new account" or "Set up your account" to get started.

*One Pass is a voluntary program. The One Pass program varies by plan/area. Information provided is not medical advice. Consult a health care professional before beginning any exercise program.

**This is considered as Value-Added Items and Services (VAIS) and is not offered as a plan benefit under our Medicare contract. VAIS are non-Medicare covered services or items offered by a provider/vendor to members of the plan who are responsible for the costs. Any disputes regarding these products and services may be subject to the grievance process.

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