2025 Over-the-counter allowance (OTC)
Available on PriorityMedicare Value, PriorityMedicare Key, PriorityMedicare Edge, PriorityMedicare Vital.
Your over-the-counter, or OTC, benefit gives you an allowance to spend on health and wellness products like aspirin, cold medicine, compression socks, bathroom safety devices and more.
You'll receive a Priority Health Medicare OTC card and catalog in the mail. Your card will be pre-loaded with OTC funds and ready to use on the day your plan begins.
Using your OTC allowance
Get started with your online member account
There are three ways you can shop using your OTC benefit:
- Order online: View and purchase products online anytime at priorityhealth.com/shopOTC or through the OTC mobile app. To download the app, search “Priority Health OTC” in the Apple App Store or Google Play.
- Shop in-store: Shop at Meijer, Kroger, CVS, Walgreens, Walmart and other participating store locations near you. You can search for retailers near you at any time by going to priorityhealth.com/shopOTC and using the "Find a Store" tool.
- Call for delivery: Call 833.415.4380 (TTY 711) Sunday - Saturday 8 a.m. - 8 p.m. EST to place an order after reviewing the items in your OTC catalog. Have your selected product names, OTC card number and shipping information available.
Your unused OTC allowance does not roll over.
For more program detail or to place an order, visit priorityhealth.com/shopOTC, the Priority Health OTC mobile app, or call 833.415.4380 (TTY 711) Sunday - Saturday 8 a.m. - 8 p.m. EST.