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  • Find claims & explanation of benefits (EOB) information.
  • See what's covered by your plan.
  • Find or change your primary care physician (PCP).
  • Replace a lost ID card.
  • Estimate the cost of care.
  • Pay your bill.
*Based on 2025 CMS star rating results for HMO-POS plans. Every year, Medicare evaluates plans based on a 5-star system.

Please find the county you reside in from the list below to determine your plan region.

Region 1: Allegan, Barry, Kent, Lenawee, Ottawa

Region 2: Berrien, Calhoun, Cass, lonia, Isabella, Kalamazoo, Mason, Midland, Missaukee, Montcalm, Muskegon, Newaygo, Oceana, Osceola, Otsego, St. Clair, Van Buren, Wexford

Region 3: Alcona, Antrim, Benzie, Charlevoix, Clare, Crawford, Grand Traverse, Hillsdale, Lake, Lapeer, Leelanau, Manistee, Mecosta, Monroe

Region 4: Alpena, Cheboygan, Eaton, Emmet, Gladwin, Gratiot, Iosco, Jackson, Kalkaska, Montmorency, Oscoda, Presque Isle, Roscommon, Sanilac, Shiawassee, St. Joseph

Region 5: Arenac, Bay, Branch, Clinton, Genesee, Huron, Ingham, Livingston, Macomb, Oakland, Ogema, Saginaw, Tuscola, Washtenaw, Wayne

Questions about your plan documents or prefer hard copies?

Call Customer Service at 833.255.1917 8 a.m. to 8 p.m., seven days a week or order online.

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