Getting care

Page last updated on: 3/19/25

We’ve made receiving care easier for you by offering tools and resources that are easy to use and easy to access. Whether you want to look for a doctor in your area, set up a virtual visit or research costs from your couch or doctor's office, you can do it anytime, anywhere.

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Our online Find a Doctor directory is the easiest way to find doctors, hospitals, pharmacies and other health care providers in the Priority Health network. Learn how to use it - and the advantages of logging in to the directory.

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Health care is expensive. And costs can vary by facility. Priority Health created Cost Estimator to help our members calculate out-of-pocket costs for hundreds of procedures. It's one way we're helping members understand their care.

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Preventive care is important to staying healthy - and it's included as a benefit of most Priority Health plans. Learn more.

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Frequently asked questions (FAQ) about prior approvals and prior authorization.

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With virtual care, you get access to care wherever you are, 24 hours a day, 7 days a week.

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Whether you need emergency medical care or help while traveling more than 100 miles from home, use Assist America, the global emergency travel service included with your Priority Health plan.

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Find out what drugs your prescription plan covers. Listed by plan: MyPriority, Medicare, group, Medicaid.

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The Priority Health Wellbeing Hub, powered by CaféWell, gives you access to a customizable menu that recommends information and tools tailored to your specific health and wellbeing needs. Learn more.

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What do HMO, POS, PPO, HDHP and HSA really mean? We’ve created some basic explanations of each plan type to help you understand just that.

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We can help you decide whether to go to an Urgent Care center or the Emergency Room.

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you can access the CIGNA network if you need emergency or urgent care outside the state of Michigan. Learn what the names and numbers on your Member ID card mean.