Priority Health news

6/8/2026: prism Security Administrators: Create a site for our new Provider Portal beginning Monday, June 15

Site creation for our new Provider Portal is opening on Monday, June 15. If you are currently a prism Security Administrator (pSA), you’ll receive an email and prism notification on June 15 with a link and instructions for creating a site. Open these messages and take action immediately.

June 8, 2026

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Announcing our 2026 Provider Mini‑Grant recipients

Announcing our 2026 Provider Mini‑Grant recipients

June 8, 2026

Get our spring Quarterly Newsletter and Quality Newsletter

Our spring 2026 Quarterly Newsletter and Quality newsletter are now available. Read the newsletters now.

June 3, 2026

5/26/26: New Provider Portal coming September 1; registration begins as early as June

We’re launching a new Provider Portal to replace prism on September 1 (moved back from the previously announced date of August 1). Mark your calendars for June 15, when Site Administrators (current prism Security Administrators) are scheduled to begin creating sites for each practice, hospital or provider group with a distinct Type 2 NPI. Account creation for all remaining users is then scheduled to begin on August 3.

May 26, 2026

Notice of Admission required for inpatient admissions effective Sept. 1

Effective Sept. 1, 2026, we’ll require Notice of Admission (NOA) for hospital inpatient admissions for all plan types (commercial, Medicaid and Medicare). NOA is separate from and in addition to authorization requirements.

April 24, 2026

Temporary, expanded coverage of MMR vaccine

Priority Health will follow guidance from MDHHS in covering an accelerated dose of the MMR (measles, mumps and rubella) vaccine for children 6-11 months old, through at least May 16, 2026.

April 16, 2026

Application deadline extended to May 1 for the 2026 Provider Mini-Grant Program

We’re extending the application deadline for the 2026 Provider Mini‑Grants Program to May 1.

April 15, 2026

Updated "Important Message from Medicare" form now available

There’s a new Important Message from Medicare (IM) form available, which hospitals are required to begin using by May 15, 2026.

April 8, 2026

National Prescription Drug Take Back Day coming April 25

We’re pleased to participate again in National Prescription Drug Take Back Day on Saturday, April 25, 2026. We invite community members to drop off their expired, unwanted or unneeded prescription medications for safe disposal from 10 a.m. – 2 p.m. at Priority Health, 3111 Leonard St. NE, Grand Rapids.

April 1, 2026

3/30/2026: Improvements coming this summer with the new provider portal

We’re partnering with Epic to replace our current provider portal, prism, with a new provider portal that will simplify the provider experience and allow us to work together better with our network. We’re also replacing GuidingCare with a new authorization process embedded directly in the portal. There will be a number of provider experience improvements included as part of this change.

March 30, 2026

Medicare member outreach begins this week

We’re conducting phone outreach to help Priority Health Medicare members find PCPs and schedule annual wellness visits

March 16, 2026

ACNs can opt into our 2026 campaign to send at-home Cologuard test kits to targeted patients

ACNs can opt into our 2026 campaign to send at-home Cologuard test kits to targeted patients

March 16, 2026