3/30/2026: Improvements coming this summer with the new provider portal
We’re partnering with Epic to replace our current provider portal, prism, with a new provider portal that will simplify the provider experience and allow us to work together better with our network. We’re also replacing GuidingCare with a new authorization process embedded directly in the portal. There will be a number of provider experience improvements included as part of this change.
March 30, 2026
Medicare member outreach begins this week
We’re conducting phone outreach to help Priority Health Medicare members find PCPs and schedule annual wellness visits
March 16, 2026
ACNs can opt into our 2026 campaign to send at-home Cologuard test kits to targeted patients
ACNs can opt into our 2026 campaign to send at-home Cologuard test kits to targeted patients
March 16, 2026
Introducing the 2026 Provider Mini-Grants Pilot Program
New Provider Mini-Grants Pilot Program to support provider-led initiatives
March 16, 2026
New MOON form for hospitals and critical access hospitals now available
There’s a new Medicare Outpatient Observation Notice (MOON) form available, which hospitals and critical access hospitals (CAH) are required to use beginning Apr. 20, 2026.
March 10, 2026
Get our winter Quarterly Newsletter and Quality Newsletter
Our winter 2026 Quarterly Newsletter and Quality newsletter are now available. Read the newsletters now.
February 25, 2026
Reminder: prism offers alternatives to contacting our call center
Our provider call center wait times continue to be longer than normal. We know this causes challenges for you and your patients, and we’re making changes so we can respond faster. While we wait for these solutions to have full impact, we’d like to remind you that you might be able to find what you need in prism or our Provider Manual.
February 25, 2026
2/11/2026: New Priority Health provider portal signup begins this summer
To best serve you and your patients, today and in the future, we’re making changes to our online platforms and some processes. These changes, which include a new provider portal, will take effect on August 1 of this year. Account signup will start as early as June.
February 11, 2026
Extending Medicare telehealth flexibilities through 2027
In alignment with CMS, we're extending telehealth flexibilities for our Medicare Advantage plans through Dec. 31, 2027.
February 9, 2026
Update on Medicare telehealth flexibilities
We will put a temporary hold on Medicare telehealth claims received on or after Feb. 1, 2026, pending direction from the federal government.
January 29, 2026
We’re working hard to reduce provider call center wait times
We’re working hard to reduce provider call center wait times.
January 27, 2026