Reminder: EviCore radiation oncology authorization program & resources

As a reminder, our new radiation oncology authorizations program with EviCore launched on Sept. 15, 2024. To support you in getting your patients, our members, the care they need when they need it, EviCore offers a variety of provider resources and trainings:

Access EviCore’s Priority Health resources hub

On EviCore’s website, there’s a Priority Health Resources page that includes code lists, FAQs, training materials and quick reference guides for each of the procedure / service types they manage on our behalf, including radiation oncology. To access these resources:

  1. Visit the EviCore Priority Health Resources page.
  2. Click the Solution Resources tab.
  3. Select the appropriate procedure / service type.

Register for EviCore’s virtual provider trainings

EviCore offers one-hour virtual training sessions on an ongoing basis, to help providers successfully use their authorization submission portal and navigate their online provider resources. To register for these trainings, providers should:

  1. Enter evicore.webex.com in their web browser.
  2. Select Webex Training from the drop-down menu in the top-left corner.
  3. Click the Upcoming tab.
  4. Click Register next to the session they’d like to attend.

Subscribe to EviCore’s provider e-newsletter

EviCore’s provider newsletter is sent out to subscribers with important updates and tips. To subscribe:

  1. Go to EviCore.com.
  2. Scroll down to the bottom of the homepage to the Stay Updated With Our Provider Newsletter heading.
  3. Enter your email address and click Subscribe.

Contact EviCore

You can reach out to EviCore’s Client and Provider Services directly for support with issues experienced during authorization submission, eligibility issues (member, rendering facility, ordering physician), to report EviCore system issues and more.

EviCore Client and Provider Services team can be reached at 800.646.0418 (option 4) or ClientServices@EviCore.com.