New pop-ups in GuidingCare help you submit accurate, necessary authorizatoin requests
You’ll start to see new pop-up messages in our authorization portal, GuidingCare which will help you submit accurate authorization requests—and avoid submitting unnecessary ones.
These new messages pop up, when appropriate, before you submit your authorization request. They use the information entered to:
- Identify procedures that don’t require an authorization
- Indicate that the member may have another primary insurance policy
- Alert you when a requested service should be run through eviCore rather than GuidingCare
Learn more
To see screenshots of these new pop-up messages, along with descriptions of when they’ll appear and how to interact with them, download our GuidingCare Quick Start Guide.