Our prism authorization request form has a new look

Today you’ll notice our authorization request tool in prism has a new look. To check it out, log into your prism account and select Request an Authorization under the Authorizations menu.

There, you’ll see a new layout with dropdown menus. Select the options that apply to your request and enter the relevant information. A button will appear that will take you automatically to the appropriate authorizations platform – GuidingCare, EviCore or TurningPoint – to complete your request.

Note: Your dropdown menu selections (i.e., Inpatient vs Outpatient for place of service) will update the required form fields.

Also new on the Request an Authorization screen, you can now access our Authorization Inquiry tool to check the status of your requests.