We're resolving some Medicaid claims rejecting incorrectly for missing or invalid date of death

We’re experiencing an issue with some Medicaid claims front-end rejecting for missing or invalid date of death when they shouldn’t. The claims are billed correctly with the appropriate date of death present; however, our system is rejecting them incorrectly.

There’s nothing you need to do. We’re working diligently to correct the issue causing the incorrect rejections. Once the error is fixed, we’ll reprocess all impacted claims for payment.

We value your partnership and the care you provide our members, and we sincerely apologize for any inconvenience this has caused. Thank you for your patience and understanding.