New resources available for the HMA product, launching January 1
As previously announced, our new third-party administrator (TPA) product, HMA, is taking effect on January 1 for the employer groups and their members who have purchased it. To make sure you’re as prepared as possible, we’ve created an HMA page in our provider manual. This page includes:
- Sample member ID card images
- Guidance on working with members: eligibility, prior authorization, claims, appeals, support
- Information on the HMA provider portal
- A breakdown of HMA tools and when to use them
- Information for providers outside of Michigan
- FAQs
- Additional resources, including a short video