Paying your premium

You have several options for paying your monthly premium and/or Enhanced dental and vision package premiums. You can also change the way you pay at any time.

Set up recurring payments

There are two ways to set up recurring payments - through your bank account or with your Social Security check.

Pay with my bank account

Schedule monthly Electronic Funds Transfer (EFT) payments from your personal bank account. It's secure, easy and convenient.

Set up your EFT by logging in to your  member account & and clicking  Pay My Premium. There you'll find the electronic funds transfer enrollment form.

Important things to know:

  • We will automatically debit the account you name on the form on the first day of the month.
  • You will no longer get a bill in the mail.
  • If your bank account does not have sufficient funds to cover your plan's premium payment, Priority Health reserves the right to charge a non-sufficient funds (NSF) fee up to the amount allowed by the state of Michigan, which is $25.

How to change your EFT information

Send us an EFT request form by the 25th day of the month. Automatic premium payments will start on the first of the upcoming month.

Cancel EFT payments

We need 30 days advance notice.

Send your notice to:

Priority Health, MS 1190

1231 East Beltline NE

Grand Rapids, MI 49525

Or, call the Customer Service phone number on the back of your member ID card.

Pay with my Social Security Check

You can have your premium payment deducted straight from your monthly Social Security Administration (SSA) check.

Important things to know:

  • The Social Security Administration will start deducting your premiums the first of the month after acceptance of your request. 
  • You will need to pay any outstanding premiums prior to the month listed above by sending payment to:
    Priority Health
    3915 Momentum Place
    Chicago, IL 60689-5339
    Please include your payment coupon or write your subscriber ID on your check. 
  • The first time SSA deducts from your Social Security check can be up to three months' premiums. This is based on the time it takes for them to process the request.

If for any reason your request is not accepted or is delayed longer than three months, Medicare will stop your request. Priority Health will notify you and bill you directly for your premiums.

I want to make a one-time payment

You can make a one-time payment online, by phone or by mail.

Pay online

Pay your premium by debit card, credit card or your personal bank account

NOTE: Do NOT include the suffix of your contract number (-XX).

Make a one-time payment

Disclaimer: We have the right to disenroll you from your plan after 90 days if your premium is not paid in full.

Pay by phone

Call us to make a one-time payment from your bank account.

  • Medicare Advantage members call 888.389.6648 (TTY 711), from 8 a.m.- 8 p.m. seven days a week.
  • Medigap members call 800.852.9780 (TTY 711), from 8 a.m.- 8 p.m. seven days a week.

Make sure you have your bank routing number and account number available. 

If your bank account does not have sufficient funds to cover your plans premium payment, Priority Health reserves the right to charge a non-sufficient funds (NSF) fee up to the amount allowed by the state of Michigan, which is $25.

Pay by mail

Mail your check to:

Priority Health
3915 Momentum Place
Chicago, IL 60689-5339

We're sorry, we can't accept overnight payments/packages.

Please include payment coupons for all accounts when you are paying by check for more than one person's coverage.

Write the member ID and the amount you are paying for each on the check. If the amount you are paying is different than what is reflected on your coupon, please note this on the coupon.

If your bank account does not have sufficient funds to cover your plan's premium payment, Priority Health reserves the right to charge a non-sufficient funds (NSF) fee up to the amount allowed by the state of Michigan, which is $25.

Frequently asked questions

What options are available to pay my premium?

You have multiple options to pay your premium: you may pay by

  • Electronic funds transfer (EFT) using your checking or savings account to draft on the 1st of the month
  • SSA deduction (Medicare members only) 
  • Credit card/debit card/personal bank account one-time payment
  • Call Customer Service to make a phone payment 888.389.6648  (TTY 711)
  • Mail payments to:
    Priority Health
    3915 Momentum Place
    Chicago, IL 60689-5339.
 

Can I make a one-time premium payment?

Yes, you can make a one-time premium payment. Please call 888.389.6648 (TTY 711) or follow the steps to process your payment online.

Can I pay my premiums in advance for the year?

Yes, you may pay your premiums for a year. However, you will continue to receive a monthly invoice which will reflect a credit balance until there is a balance showing due.

How can I update my banking information if I change banks?

Fill out a new EFT enrollment form. Your new banking information will be effective for the following month (if received before the 25th), overriding past banking information. When you set up a recurring payment, you will no longer get a bill in the mail each month. You can also call Customer Service to provide new banking information.

Informational only invoices are available upon request.

Can I set up automatic EFT payments to be effective for future months?

Yes, payments can be scheduled several months out. If you request an EFT beyond the following months, please contact Customer Service.

Can I make a payment for another member?

Yes, you can make a payment for another member by mail. Please include only one check per envelope with a corresponding invoice coupon to ensure your payment(s) is applied correctly. Or, call the Customer Service phone number on the back of your member ID card and a representative can assist you.

What day of the month will my EFT payment be drafted?

When you enroll, your payment will be drafted on the 1st of the month.

How can I cancel my EFT?

Call Customer Service or mail in a request in writing. For mailed requests, please send to:

Priority Health, MS 1190
1231 East Beltline NE
Grand Rapids, MI 49525

We must receive your request to cancel EFT 30 days prior to the scheduled draft date.

Can I set up payments through a third party payer (blll pay, bank, etc.)?

Yes, you can. Please remember that if your premium payments or contract number change you must update this information with your third party payer.

What if I don’t have enough funds in my account when my payment drafts?

If your bank account does not have sufficient funds to cover your plan’s premium payment, Priority Health reserves the right to charge a non-sufficient funds (NSF) fee up to the amount allowed by the state of Michigan, which is $25.

What happens if I miss a payment? Will my plan be terminated immediately?

We understand that things happen, so we do not end your coverage immediately. You have a grace period to make your payment.

  • Medicare contracts:  90-day grace period
  • Medigap contracts:  60-day grace period