Assist America: Global emergency help

Assist America® provides global emergency medical services for you and your dependents. If someone becomes ill or injured while traveling more than 100 miles from home or is in a foreign country, Assist America provides support with medical referrals, monitoring, evacuation, repatriation and much more.

Assist America features & advantages

  • Free to you
  • Covers the costs of all services related to getting quality emergency medical care while traveling, such as medical referrals, critical care monitoring, emergency evacuation and other support measures Note: Once a qualified doctor or hospital begins care, all treatment costs are subject to the coverage rules of your plan
  • Available everywhere in the world, regardless of geography or political climate
  • Access to multilingual, medically-trained employees anytime, anywhere
  • Pre-trip information including visa requirements, immunization regulations and security advisories
  • No financial cap on services
  • No exclusions for pre-existing conditions or extreme sports/hazardous hobbies

How to access services

Get help when you need it! Contact Assist America one of the following ways:

  1. Download the Assist America app on Google Play and the App Store
  2. Call Assist America 24/7:
  1. Text 1.609.334.0807
  2. Email medservices@assistamerica.com

Reference Number
When contacting Assist America, provide the reference number for your plan type.

Medicare members:
01-AA-PHP-12123M

Group and MyPriority members:
01-AA-PHP-12123

Assist America is a registered service mark of Assist America, Inc